Help Center

Help Center > Update account

How do I log in?

If you received an email or text message from us:

  1. Click on the link in the email
  2. Once opened, click “View Bill Details”
  3. Login by verifying your identity (date of birth, SSN, and/or account number – options will vary based on what data we have on file for you)

If you visited the payment site directly:

  1. Enter a bill ID from your paper statement to locate your account
  2. Enter one or more pieces of information to confirm your identity (SSN, birth date, etc)

Need more help?

If you have more questions, one of our support representatives is here to help.
Contact Us
Wait times may be longer than normal
Speak with a representative over the phone, Mon to Fri 8AM to 4:30PM EST.